call it history

Review

Delta Airlines: You Done Screwed Up

Delta Airlines: You Done Screwed Up

There were people lining every hallway, sleeping on the ground. It looked like a bomb shelter. The lines to the customer service counters were 300-400 people long, in every terminal. No one was getting through via the customer service phone lines. Planes were sitting empty at the gates, no crew available to fly them. Chaos.